How do I check the status of my order?
Answer from TeleprompterPAD®
For everything related to your account go to the section My account. You can access at any time from the link at the top right in the main page.
- Payment pending: We are checking the payment of the order (in case of money transfer).
- Processing: The payment has been verified and now we are preparing the package to be shipped. This process takes 24 hours at most.
- Completed: The order has been shipped, if you have chosen express shipping you will receive an email from the shipping company with the shipping details.
- Cancelled: The order has been canceled by the customer.
- Refunded: The order has been fully or partially refunded.
