Before contact

SAVE YOUR TIME: Many questions have been asked before by other users, you can probably find the answer quickly by searching the help center.

Or you can also explore the help center sections:

• FAQ about Store: Shipments, payments, user account, etc.
• FAQ about Products: Compatibility, dimensions, kit content, etc.
• TeleprompterPAD iLight PRO series.
• Teleprompter PAD EyeMeeting series.
• TeleprompterPAD iPresent PRO series.
• TeleprompterPAD Remote Control & Teleprompter APPs.
• TeleprompterPAD TP-Smartclip.
• Blog: Opinion articles, product comparison, third-party recommended products, etc.
• Video Gallery: Watch all videos posted on our Help Center.

After contact

PAY ATTENTION TO YOUR SPAM FILTER!
You will receive a confirmation email from "TeleprompterPAD Support", please look for it in your email inbox NOW. If it is not there, please CHECK YOUR SPAM FOLDER and mark it as NO SPAM, otherwise you will never receive our reply. Thank you.

 

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NOTE: IF YOUR REQUEST IS FOR TECH SUPPORT, PLEASE FILL IN ALL THE FIELDS BELOW.

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e.g. Huawei P20 Pro - Android 10

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How to know your order number? https://help.teleprompterpad.com/hc/en-gb/articles/360014826718

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PAY ATTENTION TO YOUR SPAM FILTER!
You will receive a confirmation email from "TeleprompterPAD Support", please look for it in your email inbox NOW. If it is not there, please CHECK YOUR SPAM FOLDER and mark it as NO SPAM, otherwise you will never receive our reply. Thank you.