Before contact

SAVE YOUR TIME: Many questions have been asked before by other users, you can probably find the answer quickly by searching the help center.

Or you can also explore the help center sections:

• FAQ about Store: Shipments, payments, user account, etc.
• FAQ about Products: Compatibility, dimensions, kit content, etc.
• TeleprompterPAD iLight PRO series.
• TeleprompterPAD iPresent PRO series.
• TeleprompterPAD Remote Control & Teleprompter APPs.
• TeleprompterPAD TP-Smartclip.

After contact

PAY ATTENTION TO YOUR SPAM FILTER!
You will receive a confirmation email from "TeleprompterPAD Support", please look for it in your email inbox NOW. If it is not there, please CHECK YOUR SPAM FOLDER and mark it as NO SPAM, otherwise you will never receive our reply. Thank you.

 

Contact us

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NOTE: IF YOUR REQUEST IS FOR TECH SUPPORT, PLEASE FILL IN ALL THE FIELDS BELOW.

Device Type(optional)

Device and OS version(optional)

e.g. Huawei P20 Pro - Android 10

APP name and version(optional)

e.g. TeleprompterPAD app v1.24.0

Order Number(optional)

How to know your order number? https://help.teleprompterpad.com/hc/en-gb/articles/360014826718

Where did you buy?(optional)

If you chose "Other store", which one?(optional)

Attachments(optional)

Add file or drop files here

PAY ATTENTION TO YOUR SPAM FILTER!
You will receive a confirmation email from "TeleprompterPAD Support", please look for it in your email inbox NOW. If it is not there, please CHECK YOUR SPAM FOLDER and mark it as NO SPAM, otherwise you will never receive our reply. Thank you.